S3Drive - [Mobile] Bugs when playing a video

1. If you play a video then move to other videos/pictures back n forth It'll play in the background. 2. If you play a video then move to other videos/pictures fast sometimes it will either freeze in loading or will show a gray screen.

Since issues like this are platform specific. Can you please let me know your phone model and Android version?

Tom

Since issues like this are platform specific. Can you please let me know your phone model and Android version?

It's Huawei Y6 and Android 9

10:22 PM

It's a bit old

2nd Issue can be reproduced in other way by swiping to the next video but not completely then go back to the current video.

1

Thanks, we can reproduce the 2nd issue, however it isn't immediate to us how to address it given technology used, so we'll add it to the backlog for team to revisit later this year. If you came across first one, I would appreciate if you could provide reproducible steps, it helps us extremely.

Tom

Thanks, we can reproduce the 2nd issue, however it isn't immediate to us how to address it given technology used, so we'll add it to the backlog for team to revisit later this year. If you came across first one, I would appreciate if you could provide reproducible steps, it helps us extremely.

I see, as for the 1st issue it just happened to me once but If I managed to reproduce it again I will surely provide the steps.